3CLogic, CMDBx form strategic partnership for ServiceNow-focused operational intelligence, voice AI integration

NOW•2026-09-22

Partnership combines CMDB intelligence with voice AI on ServiceNow

3CLogic entered a strategic partnership with CMDBx to integrate CMDB intelligence with Voice AI contact-center tools on ServiceNow.

The collaboration targets faster incident resolution, lower operational risk, improved workflow automation accuracy, and stronger ServiceNow ROI for enterprise customers.

Combined capabilities are available immediately, linking CMDB dependency mapping and blast-radius insights to live agent workflows and voice alerts.

Sources

3CLogic, CMDBx form strategic partnership for ServiceNow-focused operational intelligence, voice AI integration

Publicnow

3CLogic, CMDBx form strategic partnership for ServiceNow-focused operational intelligence, voice AI integration

Partnership combines CMDB intelligence with voice AI on ServiceNow

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3CLogic, CMDBx form strategic partnership for ServiceNow-focused operational intelligence, voice AI integration

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