During the company’s fourth-quarter earnings release, 8x8’s management raised its full-year fiscal 2026 revenue guidance to a range of $590 million to $600 million, well above the consensus Wall Street projection of $565 million. In addition, adjusted EBITDA is now expected between $80 million and $85 million, compared with prior internal expectations of $70 million to $75 million. Despite this bullish outlook, the stock trades at just 6.8 times forward earnings, underscoring management’s confidence in continued margin expansion as the business scales.

In the third quarter, 8x8 delivered adjusted earnings per share of $0.12, surpassing the Zacks Consensus Estimate of $0.09 and improving from $0.11 a year earlier. Total subscription revenue rose 14% year-over-year to $146 million, driven by increased adoption of unified communications and contact-center services. Free cash flow for the quarter reached $18.5 million, up 22% compared with the same period last year, reflecting disciplined cost management and strong working capital efficiency.

8x8’s push into AI-powered customer experience solutions is gaining traction: digital and voice self-service contracts for its Intelligent Customer Assistant surged 70% year-over-year and 20% sequentially, while total AI interactions nearly doubled (+110% year-over-year). Voice AI interactions rose 212% year-over-year, now accounting for more than 86% of all AI engagements. Communications API usage also jumped sharply, with messaging interactions up 269% year-over-year and voice API calls tripling compared with Q3 of fiscal 2025, highlighting accelerating platform-wide integration across enterprise channels.