Aflac Opens South Portland Office to Serve 500,000 Maine Leave Program Workers
Aflac opened a fully staffed office in South Portland, Maine to administer the new Paid Family and Medical Leave program beginning May 1. The facility will handle claims for over 500,000 eligible public and private sector workers under the state’s PFML initiative.
1. Office Launch in South Portland
Aflac inaugurated a fully staffed claims administration office in South Portland, Maine on May 1, 2026, to manage benefits for the state’s new Paid Family and Medical Leave program. This move positions Aflac as the contracted administrator responsible for local claims processing and customer support.
2. Coverage for Eligible Workers
The South Portland facility will process claims for more than 500,000 public and private sector employees who qualify for up to 12 weeks of paid leave for family care, personal medical needs, bonding after birth or adoption, military deployment transitions or safe leave under Maine’s PFML law.