American Water Enables Apple Pay, Venmo Bills; Pennsylvania Unit Invests $722M
American Water expanded MyWater portal payments to include Apple Pay, Google Pay, Venmo, PayPal and PayPal Credit for a $1.95 fee per transaction while reminding customers of assistance programs. Pennsylvania American Water invested $722 million in 2025 infrastructure improvements, including $267.9 million for nearly 93 miles of water mains.
1. Expanded Payment Methods
American Water broadened its MyWater portal to accept Apple Pay, Google Pay, Venmo, PayPal and PayPal Credit for both one-time and Auto Pay transactions, charging a $1.95 fee per online payment to streamline billing.
2. Customer Assistance Options
The company maintains support for customers facing financial hardship through assistance programs and offers alternative payment channels such as mail, in-person locations and phone with the same transaction fee.
3. Pennsylvania Investment Overview
Pennsylvania American Water allocated $722 million in 2025 capital projects, including $267.9 million for nearly 93 miles of water mains, $26.6 million for over 16 miles of wastewater mains, plus upgrades to tanks, hydrants, valves, meters and service lines, generating more than 7,220 jobs for the local economy.