American Water selects VertexOne VXconnect platform for digital customer experience upgrade

AWK•2026-09-16

American Water chooses VertexOne platform for self-service upgrade

American Water selected VertexOne’s VXconnect self-service platform to roll out a mobile-first digital customer experience across its national footprint.

Deployment adds a dedicated mobile app, consumption analytics, e-billing, and digital communications to support more than 14 million people in 14 states.

American Water selects VertexOne VXconnect platform for digital customer experience upgrade

American Water chooses VertexOne platform for self-service upgrade

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