Aurora Mobile Japan Partners With AI Storm to Pilot EngageLab and GPTBots.ai at NTS
JG•Aurora Mobile's Japanese subsidiary has partnered with AI Storm to pilot its EngageLab and GPTBots.ai platforms within Nippon Telesystem Co., Ltd.'s live operations, marking the first verification of these AI products in Japan. The collaboration aims to enhance contact center efficiency and customer experiences for Japanese enterprises through AI deployment.
1. Business Partnership in Japan
Aurora Mobile Japan K.K. has entered a collaboration with AI Storm Co., Ltd. to deliver AI-driven customer operations across Japanese enterprises, combining Aurora Mobile’s global AI expertise with AI Storm’s local execution capabilities.
2. NTS Verification Project
The partnership has launched a live implementation and verification project within Nippon Telesystem Co., Ltd.’s contact center to test EngageLab’s multichannel AI engagement and GPTBots.ai’s workflow automation under real business conditions.
3. Product Portfolio and Strategic Goals
EngageLab integrates unified customer data and AI agents across SMS, email, AppPush, WebPush, WhatsApp and LINE, while GPTBots.ai enables no-code AI workflow execution; this initiative aims to move AI from proof of concept to production, generating measurable operational gains.
