Bandwidth Named Leader in IDC MarketScape’s Inaugural Engagement Platforms
Bandwidth Inc. was named a Leader in the inaugural IDC MarketScape 2026 Worldwide Communications Engagement Platforms assessment, recognizing its AI-powered, open ecosystem approach for integrating conversational AI, CCaaS, CRM and UCaaS applications. Its global CPaaS network spans 65+ countries and supports over 90% of global GDP.
1. IDC MarketScape Leader Recognition
Bandwidth Inc. was named a Leader in the inaugural IDC MarketScape: Worldwide Communications Engagement Platforms 2026 Vendor Assessment, distinguishing its competitive strength in cloud communications and customer engagement solutions.
2. Open Ecosystem Drives AI Integration
Bandwidth’s open ecosystem approach enables enterprises to integrate best-in-class conversational AI, CCaaS, CRM and UCaaS applications, creating dynamic, AI-enabled customer engagement and flexible communications stacks.
3. Extensive Global Network Coverage
Bandwidth’s global CPaaS infrastructure spans over 65 countries and covers 90% of global GDP, serving major unified communications and contact center providers as well as Global 2000 enterprises.