Bridgeline Digital’s HawkSearch platform earned the #1 ranking for B2B Search in Gartner’s 2026 Critical Capabilities report for a second consecutive year, demonstrating top performance in AI-driven product discovery across complex catalogs. The company plans to add AI-driven search and analytics assistants to boost eCommerce effectiveness and drive digital revenue.
Bridgeline Digital’s HawkSearch secured the top spot for the B2B Search use case in Gartner’s 2026 Critical Capabilities for Search and Product Discovery report for a second consecutive year, highlighting its accuracy, relevance and efficiency in large-scale B2B catalogs.
The #1 placement underscores HawkSearch’s strength in supporting complex B2B scenarios through AI-driven catalog enrichment, real-time relevance optimization and hybrid semantic-keyword search, positioning Bridgeline to capture growing demand for intelligent product discovery among mid-market and enterprise organizations.
Bridgeline plans to bolster HawkSearch with AI-driven search and analytics assistants and agentic commerce capabilities, aiming to enhance eCommerce effectiveness, drive digital revenue growth and meet evolving buyer expectations in complex commerce environments.
