Calix urges AI-driven redesign of business operations at ConneXions
CALX•Calix outlined an AI-driven strategy to redesign business operations at ConneXions, emphasizing competitiveness over adoption alone.
1. AI strategy
Calix said it is reworking its product and customer lifecycle, describing the effort as costly but an opportunity to outpace competitors. Chief Customer Officer Nancy Tichbon emphasized pairing AI with human judgment to improve customer outcomes.
