Citizens Logs Record $255.6M 2025 Revenue and 22% Agent Growth
Citizens reported record 2025 revenue of $255.6 million, up 4.4%, and Q4 revenue of $72.1 million, up 14%. Full-year income before tax rose to $17.5 million, book value per Class A share climbed 11% to $4.67, and total direct insurance in force reached $5.43 billion alongside a 22% agent increase.
1. Record 2025 and Q4 Results
In full-year 2025, Citizens posted its highest-ever total revenue of $255.6 million, up 4.4% from 2024, and achieved a record fourth-quarter revenue of $72.1 million, a 14% increase. Income before federal income tax climbed to $17.5 million for the year and $7.9 million in Q4, while book value per Class A share rose 11% to $4.67.
2. Agent Growth and Insurance in Force
The global producing agent network expanded 22% since Q4 2024, supporting a record $5.43 billion of total direct insurance in force, up 3.9%. First-year premiums grew for a thirteenth consecutive quarter, and direct insurance premiums increased 6% to $188.8 million in 2025.
3. Strong Capital Position
At December 31, 2025, Citizens held $1.8 billion in total assets with $23.0 million in cash and cash equivalents and carried no debt. The company maintained positive net cash from operations every year since 2004, underscoring disciplined capital management.
4. Segment Realignment and Outlook
Effective December 31, 2025, reporting was realigned into International and Domestic Insurance segments to improve transparency and reflect operational structure. Management projects continued revenue and profit growth in 2026, driven by product innovation, distribution expansion and favorable demographic trends.