Citizens survey shows 54% of US small businesses expect revenue rise in Q4 2026
CFG•Citizens Financial Group’s Q4 2026 Business Pulse survey found 54% of US small businesses expected revenue to rise over the next three months, up from 50% in Q3. Thirty percent planned higher technology spending, including AI tools, up from 23%.
1. Revenue and spending outlook
Citizens Financial Group’s Q4 2026 Business Pulse survey showed the strongest small-business revenue outlook of the year, with 54% of respondents expecting revenue to rise over the next three months, compared with 50% in Q3. Thirty percent planned to increase technology spending, including on AI tools, up from 23%. Eighty-three percent expected to maintain or increase full-time headcount, while 3% planned cuts. Among multi-function AI users, 94% said they reduced external-service spending, 74% expected revenue growth and 44% planned to add full-time staff.




