Cognizant has been selected by Daimler Truck for a multi-year agreement to transform global workplace services across its factories and offices. The contract will deploy Cognizant WorkNEXT™, combining AI-first automation, zero-touch support and human-centric design to drive efficiency, adaptability and user satisfaction.

The WorkNEXT™ digital fabric uses artificial intelligence to automate routine tasks, enable predictive support and integrate seamlessly with existing IT infrastructure. This AI-driven approach aims to reduce process bottlenecks, lower operational costs and enhance service reliability.

This partnership reinforces Cognizant's leadership in AI-powered workplace solutions and expands its manufacturing sector footprint. The multi-year nature of the deal is expected to bolster long-term digital services backlog and support revenue growth.

Cognizant will collaborate with Daimler Truck stakeholders to implement phased rollouts and establish governance frameworks across multiple regions. Successful deployment could open up further transformation opportunities within the commercial vehicle industry.