CVS Health survey shows payer-provider trust holds steady in Q3
CVS•CVS Health's Aetna survey found payer-provider trust averaged 6.0 out of 10 in Q3, compared with 6.1 in Q2 and 5.4 in Q1. Administrative burden remained the top challenge for 67% of providers, seven percentage points lower than in Q2.
1. Survey findings
Nearly 60% of providers said tackling fraud, waste and abuse primarily lowers health care costs, while 57% estimated those issues cost $100 billion to $499 billion annually. Nearly one-third identified real-time patient information as the most important action insurers could take to address providers' current challenges.




