Ecommerce offers retailers lower overhead, Lightspeed Commerce says
LSPD•Lightspeed Commerce says ecommerce can broaden retailers’ customer reach and lower overhead, while adding operational complexity. More than 2.71 billion people shopped online in 2024, and the company highlights competition, cybersecurity and fulfillment costs as challenges.
1. Ecommerce trade-offs
Lightspeed Commerce’s analysis says online sales can expand retailers’ reach and lower overhead, but also increase operational complexity. It cites more than 2.71 billion online shoppers in 2024 and points to competition, cybersecurity risks and fulfillment costs as pressures on profitability. Integrating online stores with point-of-sale systems can reduce inventory discrepancies and manual work across channels.
