eGain Finalist in Two National AI Awards Categories for Composer and BT Partnership
eGain was named finalist in two National AI Awards categories for Best AI Platform and Infrastructure for Composer and for AI in Marketing and Customer Experience with BT, serving tens of millions of UK customers. Winners will be announced June 9 with celebrations at AI Summit London on June 10.
1. Finalist Recognition
eGain is a finalist in two National AI Awards 2026 categories: Best AI Platform and Infrastructure and AI in Marketing and Customer Experience, with winners announced online June 9 and celebrations at AI Summit London on June 10.
2. Composer Platform Nomination
Composer, eGain’s agentic AI platform offering APIs, SDKs, and MCP servers, earned its Infrastructure nomination by enabling rapid development of knowledge-powered applications and configurable workflows across enterprise customer service environments.
3. BT Partnership Recognition
eGain’s partnership with BT powers GPT-driven answers across multiple business units, serving tens of millions of UK customers while preserving compliance and guided pathways under regulatory requirements.
4. Upcoming Showcase Events
eGain will showcase Composer and its AI Knowledge Hub at Solve 26 London on May 6–7, featuring a presentation by BT’s head of knowledge management; attendance is free but seats are limited.