eGain FY26 GAAP net income falls to $8.9 million; revenue rises 3% to $91.1 million - EGAN News | RallieseGain FY26 GAAP net income falls to $8.9 million; revenue rises 3% to $91.1 million
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EGAN• Fiscal 2026 results
- eGain posted fiscal 2026 Q4 revenue of $22.2 million, down 4.31% year over year; GAAP net income fell to $1.3 million.
- AI customer revenue rose 11% year over year; GAAP gross margin edged down 1 percentage point to 72%.
- For fiscal 2026, revenue increased 3% to $91.1 million; GAAP net income dropped to $8.9 million.
- Non-GAAP net income climbed to $13 million; adjusted EBITDA improved to $13.6 million, a 15% margin.
Outlook and management commentary
- FY2027 outlook sees revenue of $84.5 million-$86 million; CEO Ashu Roy said Gartner naming eGain a Leader validates its AI Knowledge strategy.
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