eGain Q1 revenue beats estimates
EGAN•eGain reported fiscal Q1 revenue of $21.87 million, down 7% year over year but above the $21.09 million estimate, and adjusted EPS of $0.09 versus the $0.06 estimate. It forecast Q2 revenue of $21.0 million to $21.5 million and reiterated its FY27 revenue outlook of $84.5 million to $86.0 million.
1. Quarterly results
Fiscal Q1 revenue fell 7% year over year to $21.87 million, beating the $21.09 million analyst estimate. Adjusted EPS was $0.09, compared with the $0.06 estimate; net income was $1.55 million.
2. Outlook and revenue mix
eGain expects Q2 revenue of $21.0 million to $21.5 million and reiterated its FY27 revenue outlook of $84.5 million to $86.0 million. Revenue from customers on its AI-enabled platform rose 7% year over year and made up 66% of total revenue, while AI customer ARR increased 11%; total SaaS ARR fell 4% as legacy customer revenue declined.
3. Spending and buybacks
The company repurchased $3.6 million of its shares during the quarter. Q1 profitability benefited from the timing of sales and marketing spending, which eGain expects to increase in future quarters.
