eGain says Unigarant selects eGain AI Knowledge Hub to modernize knowledge management
EGAN•Planned deployment and expansion
Deployment targets more consistent customer support across assisted channels, with expansion of vetted content to intermediaries and policyholders.
Unigarant selects eGain AI Knowledge Hub
eGain won Unigarant as a customer for its AI Knowledge Hub to modernize enterprise knowledge management.
The Dutch insurer plans to use the platform as a knowledge base for enterprise AI search, AI-guided service, and broader automation.
