EPAM Scores 85% Satisfaction, Ranks #1 in Four UK&I Service Categories
EPAM•EPAM’s overall client satisfaction score in the UK & Ireland rose to 85%, earning top rankings in general satisfaction, application services and service delivery quality from nearly 400 senior IT decision-makers. The recognition underscores EPAM’s market-leading role in AI-enabled transformation and enterprise modernization at scale.
1. UK&I Satisfaction Rankings
EPAM secured an overall client satisfaction score of 85% in the UK and Ireland, based on direct feedback from nearly 400 senior IT decision-makers across more than 1,000 sourcing relationships. The company achieved the top ranking in general satisfaction, application services and service delivery quality categories.
2. AI-Enabled Service Enhancement
Clients recognized EPAM as #1 for using AI technology to enhance service delivery, highlighting its ability to integrate AI tools into modernization projects at scale. This strength in AI-enabled transformation drove measurable gains in employee productivity, process automation and IT operations.
3. Strategic Market Positioning
These top rankings reinforce EPAM’s competitive edge as UK&I enterprises increasingly prioritize AI-driven transformation, scalability and high-quality service partnerships. The acknowledgment is poised to strengthen EPAM’s appeal among large organizations seeking outcome-focused modernization solutions.
