Equifax’s EFX.AI Auto-Resolves Half of SOC Tickets as Daily Threats Rise 30%
Equifax’s 2025 Security Annual Report shows EFX.AI auto-resolves 50% of SOC tickets and keeps mean threat detection under one minute while blocking 19.8 million daily threats, a 30% increase. It cites a 61% reduction in security consult times, record new product launches and a NIST score of 4.4.
1. AI-Driven Security Operations
Equifax deployed its EFX.AI engine to streamline threat defense, auto-resolving 50% of Security Operations Center tickets and keeping mean time to detect cyber threats under one minute while defending against 19.8 million daily threats—a 30% year-over-year increase.
2. Innovation Through AI Guardrails
The company implemented automated guardrails and custom AI advisory assistants to cut security consult times by 61%, enabling the secure launch of a record number of New Product Innovations in 2025.
3. Cybersecurity Maturity and Industry Leadership
Equifax’s cloud-native infrastructure and security-first culture supported a NIST Cybersecurity Framework score of 4.4, outperforming all major industry benchmarks for a sixth consecutive year and intercepting sophisticated adversarial AI attacks such as live deepfakes and evasive malware.