EXL to Host March 24 'AI in Action' Event Addressing 62% AI Pilot Gap
EXL will host an 'AI in Action' event on March 24, 2026 featuring CEO Rohit Kapoor and Jon McNeill driving enterprise AI from pilot to impact. Sessions will tackle inefficient workflows, data limitations and actionability as 62% of businesses experiment with AI but fewer than one-third have scaled it.
1. Event Overview
EXL will host its flagship AI in Action virtual event for Australia and New Zealand on March 24, 2026, aiming to guide enterprise leaders in moving AI initiatives from pilot studies to operational deployments.
2. Speaker Lineup and Sessions
The program features keynote addresses by CEO Rohit Kapoor and industry veteran Jon McNeill, plus sessions on designing AI-enabled workflows, modernising data environments, and translating analytics into actionable business decisions.
3. AI Scaling Challenge
Participants will explore solutions to common hurdles—inefficient workflows, data bottlenecks and limited actionability—within a landscape where 62% of companies test AI agents but under one-third have achieved enterprise-wide rollout.