FIS today announced the launch of its inaugural agentic commerce offering, designed to enable banks to securely conduct transactions through AI agents and established card networks. This release follows the close of the FIS Total Issuing™ Solutions acquisition, integrating new issuing capabilities with FIS’s global payments infrastructure. The platform allows AI to act as a personal digital assistant, sourcing, negotiating and completing purchases on behalf of customers using preapproved payment methods while operating within existing authorization, authentication and dispute frameworks.

Analysts at McKinsey forecast that agentic commerce could generate up to $1 trillion in orchestrated U.S. retail revenue by 2030 and between $3 trillion to $5 trillion globally. To capitalize on this potential, FIS has partnered with Mastercard and Visa—leveraging Visa Intelligent Commerce and Mastercard’s AI-enablement tools—to pilot initial use cases in transaction authorization, fraud detection and customer servicing. These strategic collaborations aim to deliver seamless AI-initiated transactions across both networks, building on FIS’s decades of payments experience and its newly acquired issuing solutions.

Expected to be available to all FIS issuing bank clients by the end of Q1 2026, the new offering equips issuers with 'know your agent' data protocols, enhanced fraud protections and streamlined compliance workflows. Banks can anticipate lower chargeback rates, higher transaction approval ratios and a reduction in false declines, while merchants stand to benefit from increased approval rates and consumers from frictionless, secure AI-driven purchasing experiences. FIS CEO Stephanie Ferris emphasized that this platform positions banks at the center of the next evolution in commerce by combining global scale, advanced security measures and AI-powered innovation.