Forrester AI disruption model sees infrastructure, data and cybersecurity markets gaining as enterprises scale deployments
FORR•Forrester launches AI Disruption Model across 17 categories
Forrester rolled out an AI Disruption Model to gauge which technology and service markets will accelerate, reshape, or be disrupted.
The framework covers 17 categories across more than 200 markets, using factors such as AI substitutability, labor intensity, and switching costs.
Infrastructure, data and cybersecurity flagged for clear growth
Infrastructure, data and AI, cybersecurity and identity were flagged as the only broad areas positioned for clear growth as AI scales.
Labor-intensive knowledge-work services face the sharpest pressure, with AI expected to replace tasks across implementation, software development, and creative work.
Many enterprise software segments are expected to be reshaped rather than displaced, supported by embedded workflows, regulation, and switching costs.
