Freshworks publishes Q3 2026 earnings call transcript
FRSH•Freshworks reported third-quarter revenue of $245.4 million, up 14%, and adjusted operating income of $73.2 million, about $12 million above the high end of guidance. It raised full-year revenue guidance to $965 million-$966 million and expects year-end EX annual recurring revenue to exceed $625 million.
1. Quarterly results
Freshworks held its third-quarter 2026 earnings call on November 3. Revenue rose 14% to $245.4 million, while adjusted operating income reached $73.2 million, about $12 million above the high end of guidance.
2. Outlook and sales
The company projected full-year revenue of $965 million-$966 million and adjusted operating income of $238 million-$240 million. Year-end EX annual recurring revenue is expected to exceed $625 million, including $8 million-$10 million from the Torii and Robusta acquisitions. CEO Dennis M. Woodside said sales cycles were somewhat longer as larger deals became more complex; management plans greater emphasis on expansion within existing accounts in 2027.
