Genpact and Nestlé Launch Hyderabad Global Capability Center with AI Integration
G•Genpact will partner with Nestlé Business Solutions to establish a new Global Capability Center in Hyderabad, India, integrating agentic AI, process intelligence, and advanced technology solutions to standardize operations across Nestlé's global shared services. The center aims to enhance digital adoption, operational visibility, consistency and agility across Nestlé's business network.
1. Partnership Announcement
Genpact and Nestlé Business Solutions have agreed to establish a new Global Capability Center in Hyderabad, India. This initiative will leverage Genpact’s domain expertise and advanced technology solutions to support Nestlé’s shared services network.
2. Center Objectives
The Hyderabad GCC is designed to improve digital adoption and operational visibility while driving consistency across Nestlé’s global processes. It will serve as an innovation hub to accelerate process transformation.
3. Technology Integration
Key capabilities at the center will include agentic AI, process intelligence, and automation tools. These technologies will be applied to streamline workflows, enhance data-driven decision-making, and deliver measurable business impact.
4. Strategic Significance
Locating the center in Hyderabad taps into India’s deep talent pool and cost advantages. The partnership underscores Genpact’s role in enabling technology-driven services and strengthens Nestlé’s global service scalability.
