Harvard Federal Credit Union has selected MANTL’s Onboarding & Account Opening Solution, integrating it into the existing Alkami Digital Banking and Data & Marketing platform. This deployment will enable Harvard FCU to streamline retail and business account openings across desktop, mobile, in-branch, and field channels. The credit union plans a phased rollout, launching online account opening for retail and commercial members first, followed by in-branch implementation across its network of 17 branches in Massachusetts and New York. According to CIO Kriti Modi, this digital-first approach is expected to reduce manual processes, enhance member satisfaction, and accelerate deposit growth.

By leveraging the full MANTL suite, Harvard FCU will automate more than 85% of application decisions, encompassing Know Your Customer (KYC), Anti-Money Laundering (AML), Bank Secrecy Act (BSA) compliance, product ordering, funding, and core booking. This high degree of automation is projected to cut onboarding times by up to 50%, lower error rates, and free staff to focus on advisory services rather than back-office tasks. Alkami’s vice president of product management, Taylor Adkins, noted that these efficiencies will empower the credit union to scale member acquisition and deepen existing relationships without proportionally increasing headcount.

Alkami’s platform business relies on a subscription-based model, with approximately 96% of its revenue derived from recurring fees tied to software-as-a-service subscriptions and implementation services. In Q3 2025, the company reported annual recurring revenue of $449 million, reflecting year-over-year growth of nearly 30%. This predictable revenue stream underpins Alkami’s ongoing investments in product development, including Anticipatory Banking features powered by member data insights. J.D. Power certified Alkami’s mobile banking experience in both 2024 and 2025, reinforcing the platform’s competitive position in the digital banking market for community banks and credit unions.