Health Net Earns Top Customer Service Award After 57,000 Surveys
CNC•CNC•CNC•CNC•Health Net, a Centene subsidiary, became the only California health insurer named to America's Best Customer Service in Financial Services 2026. This recognition used over 57,000 surveys and 660,000 reviews across seven service dimensions, assessing competence, transparency and solution speed.
On May 26, 2026, Health Net became the only California-based health insurer named to America's Best Customer Service in Financial Services 2026, highlighting its customer-centric operations within Centene's portfolio.
The award evaluated more than 57,000 customer survey responses and 660,000 reviews across seven dimensions—professional competence, transparency, solution speed, reliability, availability and friendliness.
Serving over three million members through 117,000 network providers, Health Net invests in training, tools and community partnerships to drive member satisfaction, potentially boosting enrollment, retention and Centene’s reputation.
