Home Depot Launches Industry-First Real-Time Delivery Tracking for Big Bulky Materials
The Home Depot will launch the industry’s first real-time delivery tracker for big and bulky materials by end of Q1, offering Pro customers minute-by-minute GPS updates via mobile app and website. This feature addresses the 35% of workweek lost to non-productive site downtime due to delivery delays.
1. Feature Launch and Timing
The Home Depot will roll out the industry’s first real-time delivery tracker for big and bulky materials by the end of the first quarter. The feature will integrate into the Home Depot mobile app and homedepot.com, enabling Pro users to monitor orders continuously.
2. Real-Time Tracking Functionality
Powered by the Home Depot Driver Handheld application, the tracker transmits live GPS data from each delivery truck, pinpointing location, remaining stops and route. Pro customers will receive minute-by-minute updates to anticipate arrival times and adjust job site schedules.
3. Efficiency Benefits for Pro Customers
Industry estimates suggest construction professionals lose over 14 hours weekly on non-productive tasks, and delayed deliveries of materials like concrete or lumber can halt crews. The new tracker aims to reduce downtime costs and enhance project planning precision for commercial contractors.