ISG Unveils 2025 Reports Evaluating 35 Utilities, 61 Multicloud and 82 AI Firms

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ISG published three 2025 Provider Lens® reports evaluating 35 utilities firms across four quadrants, 61 U.K. multicloud vendors and 82 European analytics and AI providers. They show utilities adopting AI-driven predictive grid management, U.K. enterprises shifting to AI-native multicloud and European firms implementing production-grade AI on unified data platforms.

1. III Publishes 2025 Power and Utilities Services Report for North America

Information Services Group released its 2025 ISG Provider Lens® Power and Utilities Industry — Services and Solutions report, evaluating 35 technology providers across four quadrants including Enterprise Asset Management and Grid Modernization. The study finds North American utilities adopting AI, generative AI and machine learning to improve outage forecasting, predictive maintenance and workforce optimization—reducing operating costs by up to 15% in pilot programs. III spotlights virtual power plants and DER management systems that defer capital upgrades and extend asset life by as much as 20 years through early equipment-failure detection. The report names Accenture, Capgemini, Cognizant, Deloitte, HCLTech, IBM, Infosys, TCS and Wipro as Leaders in all four quadrants, with Hitachi Digital Services and PwC leading three each. This broad recognition underlines III’s advisory strength and reinforces its positioning with more than 900 clients, including 75 of the Fortune 100, driving subscription and advisory revenues.

2. UK Multicloud Report Underscores Growth in AI-Native Cloud Advisory

III’s 2026 ISG Provider Lens® Multi Public Cloud Services report for the U.K. analyzes 61 providers across seven service categories, from Hyperscale Infrastructure to FinOps. The research highlights that British enterprises in finance, healthcare and manufacturing are embedding generative AI agents into workflows to automate incident resolution and documentation—driving efficiency gains of 25% on average. The study names Computacenter and Rackspace Technology as Leaders in four quadrants each, and Accenture, Capgemini, HCLTech, Infosys, LTIMindtree and Wipro as Leaders in three, reflecting III’s influence on multicloud sourcing decisions. Rising demand for Hold Your Own Key models and U.K.-specific cloud zones underscores III’s role in shaping data-sovereignty consulting engagements, which accounted for 18% of its cloud advisory bookings in Q4.

3. European Analytics and AI Services Report Signals Expansion Opportunities

In its 2025 ISG Provider Lens® Advanced Analytics and AI Services reports for Europe, III evaluates 82 providers across large, midsize and specialist segments. The large and midsize study covers 56 providers in four quadrants, naming Accenture, Atos, Capgemini, Cognizant, HCLTech, IBM, Infosys, TCS and Wipro as Leaders in two quadrants each. The specialist report assesses 26 firms, with Fractal Analytics, Tiger Analytics and Version 1 leading both Data Science and Modernization segments. III finds that enterprises shifting from pilot projects to production-grade AI initiatives are increasing analytics spending by an average of 30% year-over-year. Unified data platforms based on data mesh and fabric architectures are driving new consulting engagements, contributing to a 12% sequential increase in III’s European advisory revenue in Q3.

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