ISG Unveils 2025 Europe Managed Network Services Report Evaluating 36 Providers
ISG released its 2025 Provider Lens Enterprise Managed Network Services report for Europe, evaluating 36 providers across Managed Services Evolution, Connectivity Solutions and NaaS quadrants. The report named Accenture, Deutsche Telekom, GTT, NTT DATA and Orange Business as Leaders across quadrants, noting AI-driven MNS adoption and network security demands.
1. ISG Unveils AI-Driven Managed Network Services Report for Europe
Information Services Group (Nasdaq: III) today released its 2025 ISG Provider Lens® Enterprise Managed Network Services report for Europe, analyzing 36 service providers across three segments: Managed Network Services Evolution, Managed Enterprise Connectivity Solutions and Network as a Service. The report finds that European enterprises are shifting from in-house teams to managed network services (MNS) with AI-assisted automation and predictive analytics. Security requirements and compliance with GDPR and regional data-sovereignty rules rank as top drivers, while hybrid work demands and cloud adoption push companies to delegate WAN, IoT and edge computing operations. ISG names Accenture, Colt, Deutsche Telekom, GTT, NTT DATA and Orange Business as Leaders in all three segments, with Comcast Business, HCLTech, Verizon Business and Wipro leading two each. Computacenter and DXC Technology earn Rising Star status, reflecting portfolios deemed promising for future growth.
2. U.S. Enterprises Embrace MNS to Support Hybrid IT and AI Adoption
In its 2025 U.S. edition of the Enterprise Managed Network Services report, ISG evaluates 34 providers and highlights the trend toward integrated underlay and overlay management, blending fixed, wireless and cloud networks. Leon Platts, partner and president of ISG Network and Software, emphasizes the strategic importance of resilient and scalable networks for AI projects and distributed work models. The report documents rising deployment of SASE and Security Service Edge architectures to satisfy HIPAA, CCPA and SEC cybersecurity mandates. Accenture, Comcast Business, GTT, Kyndryl, NTT DATA and Orange Business secure Leader status across all three quadrants, while Colt, HCLTech, Microland and Verizon Business lead in two. Capgemini, Computacenter and Tata Communications appear as Rising Stars in at least one quadrant. The research notes that automation and AI-enabled operations are reducing outage rates by up to 25% in pilot projects.
3. Brazilian Enterprises Prioritize Data Governance in AI Initiatives
ISG’s 2025 Advanced Analytics and AI Services report for Brazil assesses 49 providers across four quadrants: large and midsize segments for both Data Science & AI Services and Data & Analytics Modernization. The study shows that Brazilian companies are prioritizing data quality, governance platforms and real-time change data capture to support generative AI and traditional ML projects. Kathy Rudy, partner in ISG’s Data, Analytics and Technology Office, points out that over 60% of AI pilot failures worldwide stem from inadequate data practices, prompting local firms to seek providers with automated data-validation tools. The report names Accenture, AI/R, BRQ, Cadastra, Capgemini, Dataside, Deal, Deloitte, IBM, MadeinWeb, NTT DATA, Quality Digital, Rox Partner, Stefanini and TIVIT as Leaders in two quadrants each. BIP, Dadoteca, Minsait and Peers receive Rising Star designations for their targeted offerings in analytics modernization.