Kyndryl Expands Arizona MVD Partnership and Debuts AI Feature Reducing Outages 50%
Kyndryl extended its Arizona Motor Vehicle Division partnership, expanding its MAX platform to digitize mail transactions, deploy kiosks and enhance field office operations. It also introduced a patented AI feature in Kyndryl Bridge, generating 16 million insights monthly, cutting IT incidents by up to 50% and driving $3 billion in annual savings.
1. Arizona MVD Partnership Extension
Kyndryl renewed and expanded its collaboration with the Arizona Motor Vehicle Division, extending its MAX platform implementation across the state. The deal adds mobile and remote services, digitizes mail-based operations, deploys new kiosks, and upgrades field office technology and cloud infrastructure to improve access in urban and rural areas.
2. Patented AI Feature in Kyndryl Bridge
Kyndryl launched a new AI-driven capability within its Bridge platform that analyzes observability data across 200,000 devices to predict and prevent IT outages. The feature produces 16 million insights per month, has reduced incidents by up to 50% for more than 1,400 clients and is credited with generating $3 billion in annual customer savings.