Kyndryl Digital Twin for the Workplace is an AI-powered platform that continuously analyzes signals from devices, applications and workplace locations to predict technology disruptions and automatically trigger alerts, recommend corrective actions and dispatch support before failures occur.

The solution leverages agentic AI optimization to autonomously identify and resolve issues, location-aware workplace health for real-time performance visibility and integrated asset and logistics planning to forecast hardware needs and optimize stock placement.

Built on Microsoft Foundry and running on Azure, the platform extends Kyndryl’s Microsoft Acceleration Hub and capitalizes on its Gartner Magic Quadrant leadership, positioning the company to expand in mission-critical environments where proactive IT service operations drive productivity.