Kyndryl has secured a five-year extension to its existing agreement with The Hertz Corporation, reinforcing its position as a premier provider of mission-critical enterprise technology services. Under the renewed contract, Kyndryl will deploy its Agentic AI Framework and Kyndryl Consult services to modernize Hertz’s technology ecosystem. Key deliverables include mainframe migration to cloud-native architectures, consolidation of disparate IT platforms into a unified environment and integration of AI-driven automation to streamline reservation, fleet management and customer support workflows. This extension underscores Kyndryl’s ability to deliver scalable, secure infrastructure services to one of the world’s largest mobility providers.

At the heart of the Hertz engagement is Kyndryl’s proprietary Agentic AI Framework, which embeds autonomous decision-making capabilities into critical operational processes. By leveraging machine learning models trained on historical rental and maintenance data, Kyndryl will enable Hertz to predict equipment servicing needs, dynamically optimize pricing and enhance supply-chain responsiveness. Early pilots have demonstrated a 20% reduction in system downtime and a 15% improvement in fleet utilization rates. The framework’s modular design allows Hertz to add new AI agents over time, ensuring continuous performance gains without disrupting core services.

Building on its collaboration with Nova Intelligence, Kyndryl has introduced the Clean Field approach for SAP ECC to S/4HANA migrations. This methodology applies agentic AI to automate code remediation, data harmonization and process mapping, resulting in a ‘clean core’ environment. In benchmark projects, customers experienced a 30% reduction in manual effort and realized go-live timelines shortened by up to six months. Kyndryl’s use of SAP Business Data Cloud and SAP Signavio integrations further enhances real-time analytics and process visibility, while SAP LeanIX AI services support ongoing governance and compliance, positioning enterprises for scalable, future-proof ERP landscapes.