Lumen names Jim Ortbals SVP of Global Partner Solutions to drive channel strategy

LUMNLUMN

Lumen has appointed Jim Ortbals as Senior Vice President of Global Partner Solutions to lead its channel partner strategy and execution, aiming to strengthen partner engagement and scale outcomes. Ortbals brings over 25 years of global channel leadership experience at Cisco, VMware and Zscaler to support Lumen’s AI-era network transformation.

1. Appointment and Role

Lumen has named Jim Ortbals Senior Vice President of Global Partner Solutions, tasking him with leading and scaling the company’s channel partner strategy and execution. In this role, Ortbals will focus on engaging, enabling and delivering measurable outcomes through the partner ecosystem.

2. Professional Background

Ortbals brings over 25 years of experience building global channel and partner organizations at Cisco, VMware, Zscaler and others. His track record includes connecting commercial strategy to operational rigor, simplifying partner motions and accelerating enterprise growth.

3. Strategic Impact on Transformation

This hire aligns with Lumen’s multi-year effort to modernize its network and digital platform for AI-era demand. Strengthening the GPS team under Ortbals is expected to enhance partner-led go-to-market capabilities and drive scalable revenue growth across enterprise segments.

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