Meta Platforms proposed to grant rival AI chatbots free access to its WhatsApp business API in Europe, with a predetermined message volume triggering paid fees. This offer was formally submitted as a commitment to EU antitrust regulators as part of an ongoing investigation into Meta’s market practices.

Developers such as The Interaction Company and French startup Agentik dismissed the proposal, arguing it discriminates against competitors and fails to resolve identified competition issues. They have urged regulators to impose interim measures if a more constructive solution is not provided promptly.

The European Commission set a deadline of May 18 for feedback on Meta’s proposal before deciding whether to accept it or impose binding access requirements. Regulators are focused on ensuring new digital markets remain open and competitive while wrapping up the larger investigation.