Navan survey finds 51% of travelers prefer delayed flights with Wi-Fi to on-time flights without it
NAVN•In Navan’s survey of 2,000 travelers, 51% preferred a delayed flight with working Wi-Fi to an on-time flight without Wi-Fi. Respondents said they would pay an average of $376 extra for their “perfect flight.”
1. Travelers favor Wi-Fi
Navan said 51% of survey respondents preferred a delayed flight with working Wi-Fi, while 42% favored an on-time flight without Wi-Fi. Respondents would pay an average of $376 extra for their version of a “perfect flight.”
2. Survey findings
Nine in 10 respondents judged passengers who clap upon landing or rush to exit, while 82% said they had done those things themselves. The online survey covered 2,000 business or leisure travelers with internet access and ran from October 5 to 14, 2026.
