New Jersey American Water Ends Winter Cutoffs, Offers $500 Grants and 15%-60% Discounts
New Jersey American Water ends its Winter Termination Program on March 15 and continues year-round assistance with grants up to $500 and discounts 15% to 60%. The H2O Help to Others Program offers emergency aid and automatic enrollment for LIHEAP, SNAP, Medicaid and other aid participants.
1. Winter Termination Program Conclusion
The Winter Termination Program in New Jersey concludes on March 15, ending seasonal billing protections for eligible residential customers. After this date, customers losing winter cutoffs can still access New Jersey American Water’s assistance offerings throughout the year.
2. H2O Help to Others Program Details
The H2O Help to Others Program has supported eligible households for over 20 years, providing emergency grants of up to $500 and monthly affordability discounts that reduce fixed service and usage charges by 15% to 60% based on income. Customers participating in LIHEAP, SNAP, Medicaid, SSI, TANF, Lifeline or the Universal Service Fund are automatically eligible for assistance.
3. Year-Round Assistance Options
Beyond the grant program, New Jersey American Water offers flexible payment arrangements, budget billing to level seasonal usage costs, preferred due dates for qualifying customers and medical certification protections for those with health-related service needs. Customers can manage assistance options and account details through the MyWater portal or by calling customer support.
4. New Jersey American Water Profile
As a subsidiary of American Water, New Jersey American Water serves approximately 3 million people with safe, reliable and affordable water and wastewater services. The company employs around 875 staff dedicated to regulatory compliance, customer service and community assistance programs.