Old National: AI adoption stalls among smallest US businesses
ONB•An Old National analysis said AI use remained below 20% among businesses with four or fewer employees, compared with 37% at firms with at least 250 employees. Nearly two-thirds of surveyed organizations reported AI-agent incidents over 12 months, and 35% of those incidents involved financial losses.
1. Adoption and risks
AI adoption remained below 20% among businesses with four or fewer employees, while 37% of firms employing at least 250 people used AI. Usage at firms with fewer than 20 employees showed no meaningful change over six months. Nearly two-thirds of surveyed organizations reported agent-related incidents over 12 months, and 35% of those incidents involved financial losses. Only 5% of companies had critical controls in place, while 42% expected AI agents to operate autonomously by 2030.
