Only 1.1% of financial services firms broadly deploy AI agents, FICO survey finds
FICO•FICO's State of Responsible AI 2026 report finds that 1.1% of banking and financial services leaders report broad deployment of AI agents, while 46.8% remain in early exploration.
1. Adoption remains limited
FICO's State of Responsible AI 2026 report finds 71.5% of organizations are exploring or piloting AI agents, but only 2.4% have deployed them broadly. In banking and financial services, 46.8% of leaders remain in early exploration and 1.1% report broad deployment. Security concerns constrain returns for 40.1% of respondents, while data integration and quality are barriers for 38.3%. The report says 82.2% prefer conditional autonomy, and 96.4% believe shared deployment platforms could generate additional returns, although only 8.2% have fully implemented one.
