Eugen Alpeza and Yannis Karamanlakis, who spent years at Palantir leading AI platform launches and production deployments, co-founded Edra. They secured $30 million in Series A funding led by Sequoia, with additional investments from 8VC and A*, signaling strong backer confidence in their vision. Edra’s solution ingests emails, logs, support tickets and chat histories to build and maintain a dynamic knowledge base. Initial deployments focus on IT service management and customer support, with HubSpot, ASOS, Cushman & Wakefield and easyJet among its early adopters.