PAR Technology survey shows consumer discomfort with restaurant AI drops to 27% in 2026 - PAR News | RalliesPAR Technology survey shows consumer discomfort with restaurant AI drops to 27% in 2026
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PAR• PAR Technology survey shows consumer discomfort with restaurant AI drops to 27% in 2026
- PAR Technology published a 2026 report on consumer sentiment toward AI in restaurants, based on a survey of 1,000 U.S. adults.
- Share of consumers seeking restaurants that avoid AI fell to 27% from 41% in 2025, signaling broader acceptance.
- Operational AI drew the highest comfort, with 48% supporting AI-led labor or menu decisions; 51% backed AI to cut waits.
- Interest in AI-driven personalization rose to 45% from 33%, indicating reduced concern over data-driven offers.
- Ordering via large language models gained traction, with 62% willing to use an LLM given the right offer.
