PRA Group, StepChange Host March 12 UK Parliament Roundtable on Financial Inclusion

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On March 12, 2026, PRA Group and StepChange convened a House of Lords roundtable with leaders from banks, fintechs, credit agencies and regulators to discuss UK financial inclusion strategies. Collaborative research revealed that customers with affordable repayment habits often face credit access barriers due to outdated scoring models.

1. Event Overview

On March 12, 2026, PRA Group and StepChange convened a roundtable at the Palace of Westminster, bringing together leaders from banks, fintechs, credit agencies, not-for-profits, regulators and government bodies to discuss UK financial inclusion ahead of Debt Awareness Week.

2. Financial Inclusion Strategy Discussions

Participants examined practical policy measures to improve outcomes for households in debt, exploring ways to expand access to safe, affordable finance and strengthen support for consumers facing financial difficulties.

3. Research Findings on Credit Scoring

Collaborative consumer-focused research revealed that customers who maintain affordable repayment habits often struggle to secure finance that reflects their creditworthiness, highlighting how credit scoring models impact access, control and self-worth.

4. PRA Group Collaboration and Next Steps

PRA Group will continue its partnership with StepChange to inform the government’s Financial Inclusion Strategy and develop evidence-based approaches that help individuals rebuild their finances and improve long-term credit outcomes.

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