PSE&G restored electric service to over 380,000 customers following July’s multi-day heat dome and 70 mph winds, deploying 165 utility crews and 170 tree crews to replace 700 poles and clear 1,500 trees. The project, one of PSE&G’s largest, sent over 10 million customer notifications and fully restored service by 2 a.m. on July 8.
From July 1 to July 8, PSE&G mobilized 165 utility and 170 tree crews to restore service to over 380,000 customers after multi-day heat dome temperatures and 70 mph winds damaged lines. The effort replaced or repaired 700 poles and cleared 1,500 trees in one of the company’s top ten storm responses.
Years of system modernization investments, including equipment upgrades and grid strengthening projects, reduced outage durations and enabled faster segment isolation to minimize customer impact when lines were compromised by storm conditions.
More than 1,000 PSE&G employees, contractors and mutual aid partners worked through the Independence Day weekend under extreme heat and severe weather, coordinating operations with strict safety protocols and collaborating with public officials to restore power safely.
The company sent over 10 million texts and emails to update customers on estimated restoration times and safety precautions, supported by dispatchers, engineers and customer service teams managing resource deployments behind the scenes.
