reAlpha’s AiChat Debuts Shopify-Integrated Conversational Commerce With 80% AI Ticketing Resolution
AIRE•reAlpha Tech Corp’s AiChat subsidiary launched a Shopify-integrated commerce and AI ticketing platform enabling in-chat product discovery, transactions and support in a single interface. It syncs real-time inventory and order data, adds an AI co-pilot for cross-sells and upsells, and features ticketing projected to resolve 80% of routine service issues.
1. Launch Details
On April 30, 2026, reAlpha Tech Corp’s subsidiary AiChat launched a Shopify-integrated conversational commerce platform and AI-powered ticketing system. The unified solution enables businesses to manage product discovery, transactions and customer support within a single messaging interface.
2. Conversational Commerce Features
The platform syncs product catalogs and real-time inventory via Shopify, while an AI co-pilot surfaces contextual product recommendations to drive cross-sell and upsell during live conversations.
3. AI Ticketing Capabilities
Integrated AI ticketing converts service requests into structured tickets, assigns them to agents and tracks resolutions, with AI expected to resolve up to 80% of routine customer issues without human intervention.
4. Strategic Implications
By integrating marketing, commerce and support workflows, reAlpha aims to capitalize on data showing conversational AI can boost conversion rates by 23%, positioning AiChat as a growth driver in its AI-powered services portfolio.
