Salesforce Agentforce ARR Hits $1.2B; Flosum Adds Legal Hold, Faster Recovery
CRM•Salesforce's Agentforce automation segment achieved $1.2 billion annual recurring revenue in Q1'27, marking a 205% year-on-year increase driven by surging customer demand. Meanwhile, partner Flosum enhanced its Salesforce backup and archive solution with legal hold, flexible retention policies, and accelerated recovery capabilities for enterprises.
1. Agentforce ARR Surges 205% in Q1'27
Salesforce’s Agentforce platform delivered $1.2 billion in annual recurring revenue during Q1'27, representing a 205% increase compared with Q1'26. This rapid growth reflects strong adoption of AI-driven automation in sales, service and marketing workflows across key enterprise accounts.
2. Flosum Introduces Enhanced Backup & Archive Capabilities
Flosum released new features for its Salesforce backup and archive solution, including legal hold workflows, a flexible retention policy framework and accelerated data recovery. These enhancements provide deeper visibility, granular governance and faster restoration to help enterprises meet compliance and resilience requirements.
