CQL today unveiled POS360°, a new platform designed to synchronize customer, inventory and sales data between Shopify POS and Bloomreach’s digital experience suite. The integration enables real-time data exchange across in-store terminals and online storefronts, consolidating product catalogs, loyalty program activity and customer profiles. Early adopters report a 20% reduction in out-of-stock incidents and a 15% uplift in cross-channel order value during pilot deployments at ten national retail chains. The company projects POS360° will support over 5 million point-of-sale transactions per month by year-end.

At the National Retail Federation conference, Shopify demonstrated its next-generation AI “agents” capable of autonomously guiding shoppers through product discovery, selection and checkout. The new features leverage large language models and real-time inventory data to deliver personalized recommendations and complete transactions on behalf of users. Shopify executives highlighted partnerships with leading brands, including a pilot with a Fortune 500 apparel retailer that saw a 30% increase in conversion rates. The announcement follows a 51% rise in Shopify’s user base throughout 2025, positioning the company as a frontrunner in AI-driven retail innovation.