SMB AI Adoption Set to Rise 76% While 19% Feel Prepared, TriNet Survey
A TriNet-sponsored survey of 230 SMB talent leaders finds 76% expect to boost AI usage over the next 12 months, while only 19% feel highly prepared to recruit or develop required AI skills. Fifty-six percent foresee new employee training needs, and 49% anticipate changes in roles due to AI.
1. Key Survey Findings
The survey of 230 SMB talent leaders reveals that 76% plan to increase AI usage within 12 months, 56% expect to alter employee training programs, 49% foresee changes in existing roles, and 55% predict that hands-on AI tool experience will be in highest demand.
2. Talent Preparedness Shortfall
Just 19% of respondents feel highly prepared to recruit or develop AI skills, while 56% report difficulty identifying needed AI competencies and 37% anticipate challenges evaluating candidates’ AI experience.
3. Implications for TriNet Services
As SMBs accelerate AI adoption, demand is likely to grow for TriNet’s HR solutions, including skills assessments, customized training programs, talent sourcing and compliance consulting focused on AI competencies.
4. Focus on Human-centric Capabilities
Seventy percent of SMBs cite creativity, intuition and discernment as essential human skills to complement AI, and 79% agree that AI adoption will drive significant upskilling of existing employees.