Southwest Airlines to Migrate to AWS Cloud by 2028 Using Kiro AI Service
LUV•Southwest Airlines will transition its on-premises systems to a fully cloud-based, AI- and agent-enabled AWS architecture by 2028 to enhance speed, flexibility and reliability. The airline is leveraging AWS’s Kiro coding service with over 2,700 developers and an AI-Driven Development Lifecycle to refactor legacy code and accelerate modernization.
1. Partnership Overview
Southwest Airlines has named AWS as its preferred cloud provider, planning to shift from a largely on-premises environment to a cloud-based, AI- and agent-enabled architecture by 2028. This initiative aims to streamline operations across ticket sales, daily functions and customer experience by boosting system speed, flexibility and uptime.
2. Kiro-Powered Modernization
The airline is using AWS’s Kiro agentic coding service to refactor legacy code on Southwest.com, engaging more than 2,700 developers. Kiro automates testing, generates cloud infrastructure and cuts modernization tasks from hours to minutes, laying a scalable foundation for future feature rollouts.
3. AI-Driven Development Workflow
Southwest is deploying an AI-Driven Development Lifecycle to integrate AI agents into its software engineering process. These agents assist with code generation and validation, enabling teams to accelerate feature delivery while retaining human oversight across customer-facing and operational systems.
