Sprinklr integrates with Adobe Customer Journey Analytics to unify cross-channel performance view
CXM•Summer ’26 product release adds new integrations
Sprinklr rolled out its Summer ’26 product release.
The release adds new integrations with Microsoft Teams and Adobe Customer Journey Analytics.
The integrations aim to speed customer-service coordination and unify cross-channel performance measurement.
The update introduces Sprinklr MCP in beta.
Sprinklr MCP is designed to let users access Sprinklr insights inside AI assistants such as Microsoft Copilot, ChatGPT, and Claude.
