Sprinklr Posts 9% Q4 Revenue Growth to $220.6M, Launches $200M Buyback
Sprinklr’s Q4 revenue rose 9% to $220.6 million with subscription revenue up 6% to $193.4 million, delivering $37.7 million non-GAAP operating income (17% margin) and $15.9 million free cash flow. The company approved a $200 million share buyback and set cautious FY27 revenue guidance of $869–871 million.
1. Q4 Financial Performance
Sprinklr posted Q4 revenue of $220.6 million, up 9% year-over-year, with subscription revenue of $193.4 million, a 6% increase. Non-GAAP operating income reached $37.7 million, reflecting a 17% margin, while free cash flow totaled $15.9 million.
2. AI Products and Customer Metrics
Generative AI-native service SKUs grew 50% year-over-year on strong demand for AI agents and contact center intelligence. The company achieved its best renewal rates in four quarters, though subscription net dollar expansion was 103% and professional services gross margin stood at 1%.
3. Capital Return and Balance Sheet
Sprinklr ended the quarter with $502.5 million in cash and marketable securities and zero debt. The board approved a $200 million share repurchase program alongside a $125 million accelerated buyback.
4. FY27 Guidance and Strategic Outlook
Management set FY27 revenue guidance at $869 million to $871 million, implying just 1% growth, and projected non-GAAP operating income of $144 million to $146 million. Executives emphasized continued investments in innovation as part of a second-phase transformation ahead of FY28 acceleration.